My family and I have been extremely pleased with our pool since Watts Pools built it 4 summers ago. The craftsmanship and quality of work is just as impressive today as it was when first built. The waterfall feature with the slide built in was the best decision we ever made. My kids and their friends have enjoyed it thoroughly. I have, and will continue to, refer friends and clients of my real estate business, to Randy and his dedicated staff. On our pool, they held to their deadlines and had us swimming by the first week school was out! The very few times we had repair issues they have always been handled very quickly and under warranty. Overall, my wife and I have been very pleased with the process from the beginning all the way up to the present.
We can recommend Watts Pool Company without reservation. They were able to take the concept we presented and deliver a pool that exceeded the original vision. Every phase of the process from the initial meeting, through design and installation was handled with courtesy and professionalism. The inevitable issues arising from any construction project were resolved quickly and thoroughly. Watts dedication to customer satisfaction was continually apparent.
Randy was a pleasure to work with, he looked out for our best interest opposed to trying to make a quick buck. We had many options, but decided on Watts because of their reputation and they lived up to it with the quality pool they built us and the outstanding follow up service.
Watts Pool Co. The best in the business! From our first free-form pool and cascading waterfall in 1982 to our recent gazebo hot tub, we couldn’t be more pleased. The quality and timely attention to detail is obvious and appreciated.
Kent & Nancy Stobaugh
I just wanted to let you know how happy we are with our Watts pool!
Your graphic artist helped us design a pool that fit our personality as well as the space and the install progressed exactly how you said it would with no surprises or delays. Your coping and tile inventory is so vast, we were able to select finishes that complement our new home beautifully.
Please give our thanks to your team for a job well done.
Jennifer & George Rizzo
Given the high number of options in selecting a pool builder, we visited and interviewed with several builders to explain our wants and seek council on potential options. What ultimately led us to choosing Watts Pools was the personal attention they gave us, incorporating our ideas into their unique proposals, and the tremendous value we received. The actual pool is such a highlight and I would give my strongest recommendation based on the final product alone. What we are most grateful for is the personal interaction and relationship with every employee encountered at Watts Pools. The interaction from the owner of the company, to the construction crew, to all of the office personnel was consistent in their efforts to providing exceptional customer service. Absolutely no question or request was too small for them to address fully. This great service has continued even through today. If I ask a question to remind me on how to perform a task, many times they will come out and perform the task for me. We truly cannot be any happier with our decision to use Watts Pools.
Roland & Lindy
The people at Watts Pools did a superb job, from beginning to end. The design team listened carefully to what we wanted and enhanced our plan with some great ideas. The construction crews coordinated their work flawlessly with our house construction contractor and the service after completion has been very timely and effective. We feel blessed to be enjoying such a beautiful pool and for getting the opportunity to work with the folks at Watts Pool. We would definitely do it again.
Pam and David Dupre
Watts Pool Company exceeded our expectations in every aspect of our pool design/building experience. Their design center options and personnel allowed my wife to select and adjust/adapt to what she desired in our dream pool. This included shape, form, materials and finishes. Having been associated with construction and contractors throughout my 35 year career, Watts Pool Co. was the ideal contractor that succeeded in all areas including product quality, schedule, scope of work, communication and final finishes. Whether it was the original layout in the yard for our review/approval, the constant communication from their inside personnel on scheduling the next set of work, or the final walk through with their technician for their Pool School instruction, they were always on target. Their overall professionalism came through as real customer service and value that is not present in most industries these days.
Randy & Anne Patton
I want to personally express my gratitude to you and your entire team for making the construction process of our pool a great experience for my family and me this past spring. We have nothing but praise for each and every person that helped in the project. Schane was so helpful in guiding us through the design process, helping us with the electric and natural gas re-routes, and assisting us with several issues with the City of Houston. He was always available, knowledgeable and went out of his way to keep us informed of where we were in the process. Each of the various subcontractors that worked on our pool were professional, hard working and dependable. Daniel did an excellent job overseeing our construction process. And finally, I cannot say enough good things about Kristen. She was extremely helpful at every step of the construction process. From assisting us with picking out colors and travertine, to the scheduling of the subcontractors, to answering my many questions — she was amazing. And she was always so upbeat and kind.
Our pool is beautiful. It has transformed our backyard into a private retreat for my family and me. I am sure we will enjoy it for many years to come.
Again, many thanks to you and your entire team. If you would ever like a potential client to see our pool or if I can ever be a reference for you, please do not hesitate to ask.